What We Do
Marketing
We work with Tasteful Marketing who provides full service state of the art marketing capabilities to the foodservice channel. Some examples include:
- Special Occasions
- Brochures
- Magnets & Details
- Social Media Advertising
- Code Sheets
- Flyers
- Promotiions
- Menus
Paper & Supply
We offer a variety of solutions in the foodservice packaging, disposables, take out sector. Our packaging can help you store and transport your products as well as enhance your company’s brand, image, and appeal.
Some of the product categories include:
- Aluminum foil items
- Deli paper
- Eco friendly and compostable products
- Microwavable containers
- Pizza Boxes
- Take-out bags
- Trash Bags
Culinary Resources
Our team of experienced professionals reviews products with our distributors and uncovers opportunities to save on preparation time and food expense. We provide our principals with feedback that can assist in creating new solutions for the industry.
- 4 talented supporting chefs
- Test kitchen & ideation support center
- Training room with state-of-the-art technology
- Menu design workshop
- Cost analysis center
- Photography services
- 3 walk-in freezers and 3 large refrigerators
- Warehouse sample storage
- Full mobile kitchen and off-site capability
- Warehouse and Logistics staff
Analytics
We have an in-house Business Analyst who can help you analyze your data and find new opportunities to maximize your revenue. We examine data pertaining to customers, products, categories, industry averages and market dynamics for both our principals and distributors.
- Sorting & compiling of financial data
- Building concise financial compilations and comparisons
- Communication and collaborative strategic planning with our Valued Principals
- Defining relative market trends to support overall strategies
- Managing sales targets & objectives for clients
- Utilizing customer data base to match specific sales objectives
- Business reviews
Facilities / Logistics
Features of our Charlotte facility:
- 2 conference rooms with seating up to 60
- 28’ logo box truck with lift gate for heavy duty performance
- Industrial van for transfers and smaller jobs
- Pull behind trailer providing additional logistic options
- Full service warehouse for equipment and samples
- Fully functional foodservice test kitchen
- 3 walk-in storage freezers
- 3 rolling freezers / 5 refrigeration units
- 2,500 sq. ft. dry storage warehouse
- Our Charlotte, NC facility includes meeting space, cold storage, dry storage, and transportation capabilities that fully support our operations.
Technology
Gilbert has adopted and invested in the latest and most advanced technology for today’s market place. This is what gives us the advantage to compete and be successful in today’s high-tech fast paced market place.
Gilbert utilizes a CRM tool, Food Service Enablers (FS1), a division of Blacksmith Technologies, a customized state of the art, all inclusive information management system for the foodservice industry. This program provides:
- BSR and Regional Manager’s have immediate access to ALL sales information
- One touch access to Principal web sites and Regional Manager’s email and contact info
- Principal and Distributor forms are readily available and interactive
- Training videos and Power point presentations can be accessed seamlessly anywhere at anytime for on demand training in the market
- Local Purchase Agreements are available with advance alerts 30 day notice prior to expirations
- Call reporting component for compiling monthly activity based on BSR, principal, product or customer
- Code look up provides distributor codes manufacturer codes and product information for all stocking distributors in the market
- Access to coupons and special limited offers with one button